FAQ

  • See our Care & Safety Checklist for detailed guidance.

  • There’s only a few candle waxes that can be truly defined as luxury, premium, or high-end; Coco Apricot Creme Wax is amongst the chosen few. This luxurious blend is clean burning and utilizes only FDA approved waxes.

    Toxin Free | Paraben Free | Phthalate Free | Carcinogen Free | Mutagen Free | Cruelty Free

  • Our team of highly skilled artisans utilize all-natural essential oils as well as other premium grade fragrance ingredients. We pride ourselves in curating the most rich, unique and sophisticated blends of fragrances from around the world.

    Toxin Free | Paraben Free | Phthalate Free | Carcinogen Free | Mutagen Free | Cruelty Free

  • Our eco-friendly, clean-burning, hand-crafted wooden wicks are made from FSC Certified Wood.

    Made in the USA.

  • YouTopia customer service is unable to change your password for you, but after clicking the link on the homepage, you can click Forgot password? to send yourself a password reset email. This link expires after 24 hours.

  • See our Shipping & Return Policy for detailed information.

  • Contact Customer Service within 3 days of delivery. See our Shipping & Return Policy for detailed information.

  • We accept all major credit cards (Visa, Mastercard, Discover), PayPal, Apple Pay, and Afterpay

  • It isn't possible to change the email address associated with your account at this time. You can create a new account using your updated email address.

  • Visit our Contact page, send us a message and a customer service specialist will respond within 24 to 48 hours.

  • YouTopia Candle Co. LLC has nexus in the state of California; Therefore any customer purchasing our products from within the state of California must be charged sales tax.

  • Yes… we offer our valued customers the convenience of purchasing digital gift cards. Visit our Online Store to explore the available options.

  • Yes. All shipping options will be available at checkout.

  • YouTopia Candle Co. is primarily an online retailer; however we routinely host pop-up events throughout Southern California. To be notified of these events please sign up for our newsletter (located at the bottom of the page) and/or follow us on all social media platforms (Instagram, Facebook, Pinterest, and Twitter).

  • No, we are only able to honor one discount code per order.

    This includes rewards program offers and discounts that are automatically applied at checkout.

  • Follow us on all social media platforms (Instagram, Facebook, Pinterest, and Twitter) as well as sign up for our newsletter. (located at the bottom of the page)