Privacy Policy

YouTopia Candle Co. LLC is a staunch advocate for the rights and privacy of our valued customers and the users of our website. We have implemented the policies and procedures detailed below to ensure that your personal information is protected and managed according to all applicable regulations and laws. The information on this website and our privacy policy are subject to change periodically. In an effort to keep our valued customers abreast of these periodic changes, our privacy policy will be routinely upated to reflect these changes. By using our website, you consent to the collection and use of your personal information (as detailed below) by YouTopia Candle Co. LLC.

Information We Collect

  • Contact information… name, email address, phone number, billing, and shipping address.

  • Device identifiers… browser, network, device type, and IP address.

  • Demographics… age group and gender.

  • Commercial information… history of preferences, products and services you have purchased, returned and/or considered on our website.

  • Payment information… payment method and card information.

  • Online activity… browsing history and interaction on our website.

  • Geolocation information… approximate geographical location (city, state, country).

What Are Cookies

  • Cookies help inform websites about the user, enabling the websites to personalize the user experience. Cookies are small files of information that a web server generates and sends to a web browser. Web browsers store the cookies they receive for a predetermined period of time, or for the length of a user's session on a website. They attach the relevant cookies to any future requests the user makes of the web server.

How We Use Your Information

  • Analytic purposes that enable YouTopia Candle Co. to evaluate and improve our products, services, advertisements, and website.

  • To better communicate (via email, text message, phone, mail) with our valued customers.

  • To notify our valued customers of any news, discounts, and promotions.

  • In an effort to detect, prevent, and prosecute harmful, fraudulent, or illegal activity.

How Do We Protect Your Information

  • We have developed and implemented administrative, technical, and physical processes designed to protect your personal information. The aforementioned processes guard against accidental, unlawful and/or unauthorized use of your personal information.

Do We Share Your Information

  • No. We do not sell, rent, or share your personal information with third parties.

  • We adhere to all applicable regulations governing consumer privacy however in some circumstances may be required by law to disclose personal information.

Your Rights and Choices

  • Valued customers and users of our website have the option to opt-out/unsubscribe from email, text message, and push notifications. You can access our contact page and send a message with your request or simply select the opt-out/unsubscribe option included with our promotional communications.

  • Valued customers and users of our website have the option to disable cookies in the privacy and security setting of your browser and/or computing device settings.

  • Valued customers and users of our website have the option to disable location services in the privacy and security setting of your browser and/or computing device settings.

Notice

The YouTopia Candle Co. website is hosted by Squarespace, Inc., they provide us with an online e-commerce platform that allows us to sell products and/or provide services to (you) the end consumer. The above-mentioned information is collected on our behalf by Squarespace, Inc., our website hosting provider, so they can provide website services to us.

If you have any other questions and/or concerns feel free to Contact Our Team.